Contact information
Trade name: AITCY
Phone number: 8883712986
Email: support@aitcystore.com
Physical address: 5000 Thayer Center, suite C, Oakland MD 21550, États-Unis
VAT number:
Trade number:
AITCY
(Version Ready for Shopify / EU Compliance / Professional Branding)
Contact Us
Thank you for choosing AITCY Store. We're here to assist you with any questions about your order, our products, or your shopping experience.
Business Address
AITCY
5000 Thayer Center
Oakland, MD 21550
United States
(This is our official business and mailing address. Do NOT include your personal home address anywhere.)
Email Support
For all inquiries, please contact us at:
We typically respond within 24–48 business hours.
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Order & Shipping Questions
If you have questions about:
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Order status
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Tracking information
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Shipping delays
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Return or refund requests
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Product concerns
Please email us with your order number so we can assist you faster.
Privacy and Safety
Your personal information is kept secure.
We never share or sell any customer data.
For more details, visit our Privacy Policy.
International Customers (including Europe)
AITCY is preparing to offer international shipping soon, including the European Union.
Our contact information is listed in compliance with EU transparency requirements.
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